PRIVACY POLICY
Room City (www.roomcity.in)
Last Updated: [Add Date]
Room City (“Room City”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, mobile application, or services.
By accessing or using Room City, you agree to the collection and use of information in accordance with this Privacy Policy.
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1. Definitions
Company refers to Room City, an India-based digital accommodation and property listing platform.
Service refers to the Room City website, mobile application, and related services.
User refers to any person accessing or using the Service.
Owner refers to a person listing their own property.
Broker / Agent refers to a person listing properties on behalf of owners.
Personal Data means any information relating to an identified or identifiable individual.
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2. Information We Collect
A. Personal Information
We may collect the following information:
Full Name
Mobile Number
Email Address
City / Location
Profile details
Property-related details provided by Owners or Brokers
B. Usage Data
We automatically collect certain information such as:
IP address
Browser type and version
Device information
Pages visited, time spent, and interaction data
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3. How We Use Your Information
We use collected information to:
Provide and maintain our services
Display and manage property listings
Verify Owners, Brokers, and listings
Enable inquiries, bookings, and communication
Process payments, platform fees, and GST-related activities
Prevent fraud and misuse of the platform
Improve website performance and user experience
Send service-related notifications and updates
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4. Owner & Broker Data Disclosure
Property details, photos, pricing, and contact information provided by Owners or Brokers may be publicly visible on the platform.
Room City may review, verify, modify, suspend, or remove listings for policy or legal reasons.
Room City is not responsible for the accuracy of data provided by Owners or Brokers.
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5. Cookies & Tracking Technologies
Room City uses cookies and similar technologies to:
Enable core website functionality
Remember user preferences
Analyze traffic and usage patterns
You can disable cookies through your browser settings; however, some features of the Service may not function properly.
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6. Sharing of Information
We may share your information in the following cases:
With payment gateways and transaction processors
With SMS, email, and communication service providers
With analytics and technical service providers
To comply with legal obligations or government requests
To investigate fraud, security issues, or policy violations
❌ We do not sell your personal data to third parties.
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7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no method of transmission over the internet or electronic storage is 100% secure, and absolute security cannot be guaranteed.
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8. Data Retention
Personal data is retained as long as your account remains active or as required for business or legal purposes.
Upon account deletion request, data will be removed or anonymized, unless retention is required by law.
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9. Children’s Privacy
Room City services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
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10. Third-Party Links
Our Service may contain links to third-party websites.
Room City is not responsible for the privacy practices or content of such external websites.
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11. Changes to This Privacy Policy
Room City reserves the right to update this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.
Users are advised to review this policy periodically.
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12. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
📧 Email: support@roomcity.in
🌐 Website: www.roomcity.in
